ANZSCO - Other Clerical and Administrative Workers

 5911 PURCHASING AND SUPPLY LOGISTICS CLERKS

PURCHASING AND SUPPLY LOGISTICS CLERKS prepare and process orders for goods and services, monitor stock levels and supply sources and maintain stock and inventory levels, record and coordinate the flow of materials between departments, prepare production schedules, and administer and coordinate storage and distribution operations within organisations.

Skill Level: 4
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks:

  • requisitioning supplies from stock and sending orders to production departments and other firms
  • confirming completion of orders and compliance with details specified, signing tally sheets and attaching to checked items
  • receiving and checking purchase requests against inventory records and stock on hand
  • examining orders and compiling data for production schedules
  • checking inventories and preparing delivery schedules
  • examining containers to ensure that they are filled, and recording quantities
  • investigating and identifying supply sources and preparing and processing purchase orders
  • providing price and other information about goods to prospective customers
  • counting incoming stock and reconciling it with requisitions, and updating inventory and stock location records
  • establishing and coordinating the operating procedures for receiving, handling, storing and shipping goods

Related Occupations:

  • 591112 Production Clerk
  • 591113 Purchasing Officer
  • 591115 Stock Clerk
  • 591116 Warehouse Administrator
  • 591117 Order Clerk

591112 PRODUCTION CLERK

Alternative Titles:

  • Production Recorder
  • Schedule Clerk

Records and coordinates the flow of work and materials between departments, examines orders for goods, and prepares production schedules.

Skill Level: 4

Specialisations:

  • Delivery Clerk
  • Logistics Clerk

 

591113 PURCHASING OFFICER

Alternative Title:Procurement Clerk
Prepares purchase orders, monitors supply sources and negotiates contracts with suppliers.

Skill Level: 4


591115 STOCK CLERK

Alternative Titles:

  • Stock Control Clerk
  • Stores Clerk

Monitors stock levels and maintains stock, order and inventory records.

Skill Level: 4

Specialisations:

  • Inventory Clerk
  • Supply Clerk

 

591116 WAREHOUSE ADMINISTRATOR

Administers and coordinates storage and distribution operations within an organisation.

  • Skill Level: 4


591117 ORDER CLERK

Alternative Titles: 

  • Customer Orders Clerk
  • Sales Order Clerk

Receives and processes incoming orders for goods and services from inside or outside an organisation.

Skill Level: 4

Specialisations:

  • Internal Salesperson (Aus)
  • Mail Order Clerk

 

5912 TRANSPORT AND DESPATCH CLERKS

TRANSPORT AND DESPATCH CLERKS verify and maintain records of incoming and outgoing goods, prepare goods for despatch, arrange clearance and collection of imported cargo from customs and bond stores, and arrange shipment of cargo for export.

Skill Level: 4
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks:

  • identifying items and containers of incoming and outgoing shipments and verifying them against consignment records
  • ensuring outgoing shipments are in good condition and meet specifications
  • arranging internal distribution of goods received
  • organising the despatch of goods with completed documentation
  • maintaining prescribed records of goods received and despatched
  • examining shipping documents and verifying cargo to be released
  • recording customs clearance requirements and authorising collection of cargo
  • calculating storage and clearance charges and billing customers
  • receiving details of outgoing cargo, and arranging bookings of freight space and collection of goods from customers
  • providing information to customers on custom tariffs, tariff classifications and concessions, and methods of clearing goods

Related Occupations:

  • 591211 Despatching and Receiving Clerk
  • 591212 Import-Export Clerk

591211 DESPATCHING AND RECEIVING CLERK

Alternative Titles:

  • Despatch Clerk
  • Freight Clerk

Verifies and maintains records of incoming and outgoing goods in a warehouse or distribution centre and prepares goods for despatch.

Skill Level: 4

Specialisations:

  • Aircraft Load Controller
  • Shipping and Receiving Clerk
  • Truck Despatcher

591212 IMPORT-EXPORT CLERK

Alternative Title: Customs Broker

Arranges the clearance and collection of imported cargo from customs and bond stores, and the shipment of cargo for export.

Skill Level: 4

Specialisations:

  • Bond Clerk
  • Customs Agent
  • Wharf Tally Clerk

 5991 CONVEYANCERS AND LEGAL EXECUTIVES

CONVEYANCERS AND LEGAL EXECUTIVES act for and on behalf of clients in the areas of property transfer, company and business law, trusts, wills, probate and litigation.

Skill Level: 
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

NZ Register Diploma (ANZSCO Skill Level 2)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks:

  • preparing, examining and advising on contracts of sale for properties and businesses
  • carrying out title searches and contacting government authorities to find out if any planned development, illegal building work and disputes could affect properties and businesses
  • preparing, examining and advising on mortgage documentation
  • negotiating the terms and conditions of, and exchanging, contracts of sale, paying deposits, arranging payment of stamp duty, checking for outstanding arrears and land tax obligations, and calculating adjustments for council and water rates
  • interviewing clients to determine the nature of issues, and receiving written information concerning cases from Legal Professionals and clients
  • conferring with clients and potential witnesses and drawing up statements and proposed affidavits in preparation for court proceedings
  • maintaining legal files
  • preparing, analysing and interpreting a variety of legal documents
  • assisting Legal Professionals to prepare cases for court by conducting investigations, undertaking research, arranging witness preparation and attendance, and preparing and filing court documents
  • may supervise Law Clerks and Legal Secretaries and take responsibility for their work

Related Occupations:

  • 599111 Conveyancer
  • 599112 Legal Executive

599111 CONVEYANCER

Alternative Title: Settlement Agent

Acts for and on behalf of clients in the area of property and business transfers. Registration or licensing may be required.

Skill Level: 2

 

599112 LEGAL EXECUTIVE

Acts for and on behalf of clients in the areas of property transfer, company and business law, trusts, wills, probate and litigation under the general supervision of a Barrister or Solicitor. Registration or licensing may be required.

Skill Level: 2

 

5992 COURT AND LEGAL CLERKS

COURT AND LEGAL CLERKS provide administrative and operational support to Legal Professionals by performing clerical work associated with the functions of courts, legal practices and the administration of trusts and estates.

Legal Secretaries, Court Reporters and Legal Executives are excluded from this unit group. Legal Secretaries are included in Unit Group 5212 Secretaries. Court Reporters are included in Unit Group 5321 Keyboard Operators, in Occupation 532112 Machine Shorthand Reporter. Legal Executives are included in Unit Group 5991 Conveyancers and Legal Executives.

Skill Level: 3
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

NZ Register Level 4 qualification (ANZSCO Skill Level 3)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks:

  • listing actions for hearing and processing documentation for court actions
  • documenting details of court proceedings, actions and decisions
  • enforcing the law as an officer of the court by executing court orders such as eviction notices
  • serving legal orders and documents such as summonses and subpoenas
  • organising jury and witness lists, and summonsing and swearing in juries and witnesses
  • maintaining order in court and hearing rooms and adjacent areas
  • assisting Solicitors in areas of conveyancing, contracts, common law, probate and other legal practice matters
  • satisfying statutory requirements, establishing beneficial entitlements and distributing assets
  • maintaining probate and trust files, investing trust funds and administering accounts

Related Occupations:

  • 599211 Clerk of Court
  • 599212 Court Bailiff or Sheriff (Aus) / Court Collections Officer (NZ)
  • 599213 Court Orderly (Aus) / Court Registry Officer (NZ)
  • 599214 Law Clerk
  • 599215 Trust Officer

599211 CLERK OF COURT

Administers court registry services and performs administrative functions in support of Judges and Magistrates.

Skill Level: 3


599212 COURT BAILIFF OR SHERIFF (AUS) / COURT COLLECTIONS OFFICER (NZ)

Implements court orders and serves legal orders and summonses as an officer of the court.

Skill Level: 3

Specialisation:

  • Sheriff's Officer (Aus)

 

599213 COURT ORDERLY (AUS) / COURT REGISTRY OFFICER (NZ

Alternative Titles:

  • Court Attendant
  • Court Officer

Provides operational support to a court or registry.

Skill Level: 3

Specialisation:

  • Court Usher

 

599214 LAW CLERK

Alternative Title: Legal Clerk

Performs specialised clerical work associated with legal practice and law courts.

Skill Level: 3


599215 TRUST OFFICER

Alternative Title: Trust Clerk

Administers trusts, estates and settlements on behalf of beneficiaries.

Skill Level: 3

 

5993 DEBT COLLECTORS

DEBT COLLECTORS collect consumer, commercial, insurance and other forms of debt for clients, make arrangements to settle overdue accounts, formalise payment arrangements and follow up until accounts are fully paid.

Skill Level: 4
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand: 

NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks:

  • liaising with clients, credit staff, accounts receivable departments, process servers, Private Investigators, Barristers and Solicitors to find solutions to payment problems
  • identifying, locating and notifying debtors of overdue accounts in writing, by telephoning and in person, and arranging for payments to be made
  • tracing addresses of debtors who have moved
  • arranging new repayment plans for debtors having difficulties making existing repayments
  • referring debtors' disputes to creditors
  • issuing instructions for the commencement of legal action and enforcement to recover money
  • arranging for money and goods collected to be transferred to creditors' possession, and preparing statements of account for creditors
  • recording amounts collected and noting any further action required
  • complying with debt collection guidelines and relevant legislation

Related  Occupation:

  • 599311 Debt Collector

 

599311 DEBT COLLECTOR

Alternative Titles:

  • Debt Recovery Officer
  • Mercantile Agent (Aus)

Collects consumer, commercial, insurance and other forms of debt for clients, makes arrangements to settle overdue accounts, formalises payment arrangements and follows up until accounts are fully paid. Registration or licensing may be required.

Skill Level: 4

Specialisations:

  • Collection Agent
  • Collection Officer
  • Repossession Agent

 

5994 HUMAN RESOURCE CLERKS

HUMAN RESOURCE CLERKS maintain and update personnel records such as information on transfers and promotions, employee leave taken and accumulated, salaries, superannuation and taxation, qualifications and training.

Skill Level: 4

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks:

  • updating information on leave taken and accumulated, employment history, salaries, superannuation and taxation, qualifications and training
  • raising records for newly appointed workers and checking records for completeness
  • processing applications for employment and promotions and advising applicants of results
  • receiving and answering inquiries about employment entitlements and conditions
  • sending out announcements of job openings and job examinations
  • issuing job application forms
  • compiling data from personnel records and preparing reports
  • storing and retrieving personnel records and files on request

Related Occupation:

  • 599411 Human Resource Clerk

 

599411 HUMAN RESOURCE CLERK

Alternative Titles:

  • Employment Office Clerk
  • Human Resources Records Clerk
  • Personnel Records Clerk
  • Maintains and updates personnel records such as information on transfers and promotions, employee leave taken and accumulated, salaries, superannuation and taxation, qualifications and training.

Skill Level: 4

Specialisations:

  • Psychological Examiner (Army)
  • Roster Clerk

 

5995 INSPECTORS AND REGULATORY OFFICERS

INSPECTORS AND REGULATORY OFFICERS administer and enforce government and corporate regulations and standards.

Skill Level: 4
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks:

  • searching aircraft, vehicles, premises and people, and checking documents and goods to detect illegal activities such as undocumented cargo, prohibited goods and illegal aliens
  • examining and assessing visas and residency applications
  • testing applicants' ability to operate a motor vehicle, assessing applicants' suitability to hold learner's permits and probationary licences, and issuing learner's permits and probationary licences
  • identifying pest and weed problems and determining treatments and management
  • assessing claims for government benefits
  • carrying out random checks of taxation documents to detect non-compliance with taxation legislationconducting visual checks of the mechanical, structural, electrical, pneumatic and hydraulic systems of railway wagons, carriages and locomotives for condition and correct classification
  • ensuring that train, tram and bus services are provided according to schedule, monitoring the cleanliness, presentation and condition of vehicles, and recommending improvements and changes to services
  • receiving and assessing applications for licences to use water, investigating the ability of water resources to meet new requirements, and conducting site inspections

Related Occupations:

  • 599511 Customs Officer
  • 599512 Immigration Officer
  • 599513 Motor Vehicle Licence Examiner
  • 599514 Noxious Weeds and Pest Inspector
  • 599515 Social Security Assessor
  • 599516 Taxation Inspector
  • 599517 Train Examiner
  • 599518 Transport Operations Inspector
  • 599521 Water Inspector
  • 599599 Inspectors and Regulatory Officers nec

599511 CUSTOMS OFFICER

Alternative Title: Customs Inspector
Administers and enforces customs and related legislation, and assists with customs control of overseas passengers, crew, aircraft, ships, cargo, mail and bond stores.

Skill Level: 4

Specialisation:

  • Customs Investigator

 

599512 IMMIGRATION OFFICER

Examines and assesses the entry of people from other countries, administers visas and residency applications according to immigration legislation, rules and policies, and, where necessary, uses legal powers to detain and remove illegal entrants.

Skill Level: 4


599513 MOTOR VEHICLE LICENCE EXAMINER

Tests motor vehicle driving licence applicants and issues learner's permits and probationary licences. Registration or licensing is required.

Skill Level: 4


599514 NOXIOUS WEEDS AND PEST INSPECTOR

Alternative Title: Biosecurity Officer (Weeds and Pests)

Inspects and monitors plants, land and water for noxious plants and animal species, and organises for their control or eradication.

Skill Level: 4


599515 SOCIAL SECURITY ASSESSOR

Assesses social welfare claims and entitlements under government legislation and investigates fraud and suspected breaches of legislation.

Skill Level: 4


599516 TAXATION INSPECTOR

Inspects and assesses taxation returns to ensure compliance with government legislation, and investigates suspected breaches of taxation legislation.

Skill Level: 4


599517 TRAIN EXAMINER

Inspects rolling stock in railway yards, terminals and stations to ensure adherence to safety standards and operational rules and regulations.

Skill Level: 4

Specialisation:

  • Locomotive Inspector

 

599518 TRANSPORT OPERATIONS INSPECTOR

Monitors scheduled train, tram and bus services and investigates accidents, complaints and service disruptions.

Skill Level: 4

Specialisations:

  • Bus Inspector
  • Tram Inspector

 

599521 WATER INSPECTOR

Monitors the allocation and use of water from water resources such as streams, rivers and underground sources.

Skill Level: 4

Specialisations:

  • Boring Inspector
  • Stream Control Officer

599599 INSPECTORS AND REGULATORY OFFICERS NEC

This occupation group covers Inspectors and Regulatory Officers not elsewhere classified.

Skill Level: 4

Occupations in this group include:

  • Dog Catcher
  • Technician Preventative Medicine (Army)
  • Trade Mark Examiner (Aus)
  • Travel Accommodation Inspector
  • Weights and Measures Inspector

 

5996 INSURANCE INVESTIGATORS, LOSS ADJUSTERS AND RISK SURVEYORS

INSURANCE INVESTIGATORS, LOSS ADJUSTERS AND RISK SURVEYORS conduct investigations into insurance claims to ensure their validity, inspect and assess the damage and loss to insured properties and businesses, estimate insurance costs, and inspect insured properties to evaluate conditions affecting underwriting standards.

Skill Level: 3
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

NZ Register Level 4 qualification (ANZSCO Skill Level 3)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks:

  • examining scenes of incidents resulting in insurance claims to determine causes and effects
  • interviewing witnesses and claimants to obtain details required to assess the validity of claims and identify the parties responsible for accidents, damage and loss, and preparing statements and reports
  • inspecting damaged buildings, equipment and motor vehicles and estimating the cost of repairs
  • estimating business losses resulting from fire, theft and other business disruptions
  • reporting the extent of damage and estimated costs to the insurer
  • inspecting property, buildings and operations of commercial and industrial establishments to assess physical conditions and work practices
  • evaluating the adequacy of security, fire and related systems
  • preparing reports and recommending action to reduce risks
  • compiling data which influence the determination of premium rates

Related Occupations:

  • 599611 Insurance Investigator
  • 599612 Insurance Loss Adjuster
  • 599613 Insurance Risk Surveyor

599611 INSURANCE INVESTIGATOR
Conducts investigations into insurance claims to ensure their validity. Registration or licensing is required.

Skill Level: 3


599612 INSURANCE LOSS ADJUSTER

Alternative Title:Insurance Loss Assessor
Inspects and assesses the damage and loss to insured property and business, estimates insurance costs, and acts to minimise the cost of claims to an insurance company.

Skill Level: 3


599613 INSURANCE RISK SURVEYOR

Inspects items and properties to evaluate conditions affecting underwriting standards, and develops and promotes safety programs.

Skill Level: 3

 

5997 LIBRARY ASSISTANTS

LIBRARY ASSISTANTS issue, receive and shelve library items and maintain associated records.

Skill Level: 4
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks:

  • issuing library items to borrowers and recording identification data and due dates
  • sorting and shelving returned items
  • locating and retrieving items on request
  • maintaining records and index systems
  • receiving overdue items, issuing overdue notices, and receiving fines
  • inspecting returned items for damage and making minor repairs
  • assisting with the preparation of displays and promotional activities
  • may prepare catalogued items for shelving

Related Occupation:

  • 599711 Library Assistant

 

599711 LIBRARY ASSISTANT

Alternative Titles:

  • Library Attendant
  • Library Clerk

Issues, receives and shelves library items and maintains associated records.

Skill Level: 4

 

5999 OTHER MISCELLANEOUS CLERICAL AND ADMINISTRATIVE WORKERS

This unit group covers Clerical and Administrative Workers not elsewhere classified.

It includes Production Assistants (Film, Television, Radio or Stage), Proof ReadersRadio Despatchers, Clinical Coders and Facilities Administrators.

Skill Level: 4 & 3
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

The occupation Clinical Coder has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:NZ Register Level 4 qualification (ANZSCO Skill Level 3)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Related Occupations:

  • 599912 Production Assistant (Film, Television, Radio or Stage)
  • 599913 Proof Reader
  • 599914 Radio Despatcher
  • 599915 Clinical Coder
  • 599916 Facilities Administrator
  • 599999 Clerical and Administrative Workers nec

599912 PRODUCTION ASSISTANT (FILM, TELEVISION, RADIO OR STAGE)

Provides technical, administrative and organisational support to producers or directors for film, television, radio or stage productions.

Skill Level: 4


599913 PROOF READER

Reads draft copies and proofs, detects errors and marks corrections to grammar, typing and composition.

Skill Level: 4


599914 RADIO DESPATCHER

Alternative Titles:Communications Controller
Control Room Operator
Provides radio and communications services for the coordination of operational units in transport, courier, military, emergency, security, rescue and road service organisations. Registration or licensing may be required.

Skill Level: 4


599915 CLINICAL CODER

Assigns codes to narrative descriptions of patients' diseases, operations and procedures in accordance with recognised classification systems to allow for easy storage, retrieval and analysis of health data.

Skill Level: 3


599916 FACILITIES ADMINISTRATOR

Alternative Titles:

  • Facilities Assistant
  • Facilities Coordinator
  • Facilities Officer

Provides assistance to ensure the day-to-day smooth operation of a building's infrastructure, through administrative support, including budgeting, procurement negotiation, contractor liaison and documentation, as well as coordination of staff and office equipment during relocation, and at times supervision and physical assistance with maintenance tasks.

Skill Level: 4


599999 CLERICAL AND ADMINISTRATIVE WORKERS NEC

This occupation group covers Clerical and Administrative Workers not elsewhere classified.

Skill Level: 4

Occupations in this group include:

  • Coding Clerk
  • Examination Supervisor
  • Train Planner
  • Travel Clerk